CT Scanners, Service, & Support

Avante诊断成像为所有流行的CT系统提供了一个源解决方案。我们提供各种量身定制的服务,经过认证的翻新系统以及各种产品的库存零件。我们是医院系统,临床工程师,成像中心和移动提供商的值得信赖的合作伙伴。

服务菜单

  • Field Service: Preventive maintenance visits, emergency repair, software upgrades.
  • 技术支援:电话,电子邮件和远程诊断。
  • Installs, Moves, & Removals:我们可以以比您预期的少于预期的范围移动系统,并以合理的周转期望提供站点计划,索具,运输,安装服务和屏蔽。我们的安装团队经过培训,以提供安全有效的搬迁,并使用耐用的容器和包装运输您的系统,以实现完整的安全性。
  • 移动单元:我们为各种移动CT系统提供存储,清洁和维修。
  • 服务合同:根据您的需求和预算标准签订自定义服务合同。
  • 训练:经验丰富的现场服务工程师的培训和教育。
  • 检查和确认: Our engineers review systems and utilize calibration tools to determine the overall health of the CT. We provide a detailed evaluation report with specified defective parts or out-of-spec performance to fully support your decision making process.

CT Service Agreement Levels

为了最大化正常运行时间并保持图像质量,Avante提供了各种灵活的服务协议:

完整的CT服务

Provides all services to keep your system performing like new with clear image quality. Includes all maintenance, technical support, tune-ups, updates, calibration, parts and repairs.

客户服务

允许你craft a service plan that works with your available resources and staff. We will act as part of your team to support your operation and workflow.

预防性的维护

我们的工程师将进行定期安排的维护,以维持峰值系统性能,以及紧急呼叫和支持,以最大程度地提高正常运行时间。

仅劳动

提供故障排除,维修,校准和支持所需的劳动,以保持系统启动和运行。

CT零件

Our parts warehouse carries a large inventory of popular and hard to find CT parts ready to ship at a moment's notice. We offer standard, overnight, direct courier, and next flight out shipping options to maximize your facility's uptime and avoid any costly service interruptions.

  • 节省50%的OEM指定零件。
  • Up to a one-year warranty.
  • Computer components, monitors, cables, sensors.
  • 控制器,电源,风扇,过滤器等。

Refurbished Systems

Our refurbished systems help stretch your budget while still allowing your facility to maintain the very highest level of care. Every system we offer has been inspected and certified to perform and provide image quality equal to OEM specifications. We work with your budget, expectations, and the technical features that are important to your facility to find the right fit. Our goal is to improve your experience and present the right solution in easy to understand terms. We then back it up with a warranty, full service support, and ready-to-go parts.

我们的9个步骤过程确保您的系统正是您的期望:

  1. Inspection:在采购之前对CT进行检查。具有历史记录记录的CT系统即使经过适当的维护也可能会持续下去。进行初步检查是我们从一开始就避免柠檬的方式。
  2. 翻新:每个组件都是孤立的,并测试了质量。修复零件和组件并更换以将整个系统带回OEM规格和性能标准。
  3. 重新认证: The machine is recertified for acceptance from the OEM for warranty coverage.
  4. Shipping & Installation:CT已牢固地包装进行运输,安装在设施上,并在该处进行了质量测试。
  5. 操纵: Magnet rigging is provided by an experienced installer.
  6. 认证: Our engineers work with your team to ensure accreditation from the American College of Radiology.
  7. 训练:软件和系统专家培训您的员工。
  8. Warranty:每个单位都有保修和我们的认可印章。
  9. 预防性的维护:与OEM服务合同相比,Avante提供了真正的节省和优势。但是,您始终可以选择提供自己的服务,或者将原始制造商提供的重新认证单元提供服务。

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